Please ensure Javascript is enabled for purposes of website accessibility
Menu icon
Customer Service
Customer Service
Experts available 24/7
855-947-1999
get a $300 prepaid mastercard

LIMITED TIME OFFER: 3 Months Free. (delivered on month 1, 6, 12)*

*3 Month Free offer via bill credit in mo. 1 and reward card in mos. 6 and 12. Redemption req'd. Ltd avail/areas. Taxes & fees extra. Terms apply. See details

woman and child smiling woman and child smiling woman and child smiling

Fast, reliable
Internet for as low as $29/month!

No annual contracts
No hidden fees
24/7 Support
Call us 855-947-1999
Get your deals here
Do you know what internet
speed you need?
Step 1 of 4

Fast speeds for all
your needs.

300 Mbps

Great for browsing the web, social media, and viewing HD video.

check

Only $29/mo1 for 6 months

check

Connect up to 10 devices

check

$0 Router fee

Call to learn more
855-947-1999
1Std $49/mo rate applies after month 6.
Autopay required.
Fastest Speed
2 Gig Fiber

Effortless streaming, gaming, and video calling all at once.

check

Connect 40+ devices

check

$0 Router fee

Call to learn more
855-947-1999
Ltd avail/areas. Req. 2 Gig capable equipment.
1 Gig Fiber

Our most popular plan for working from home and multi-player gaming.

check

Connect 20+ devices

check

$0 Router fee

Call to learn more
855-947-1999
Speeds up to 940 Mbps
600 Mbps

Ideal for 4k video streaming, online gaming, and working from home.

check

Connect up to 20 devices

check

$0 Router fee

Call to learn more
855-947-1999
Limited availability/areas
1Ltd avail/areas. Ltd time offer; qualifying, new Brightspeed customers only. Subj to change. Promotion offered through bill credit. Std rates apply after promotion period. Select plans only. See details
More than internet. This is Brightspeed Fiber Internet.

    Enjoy connectivity in every room of your home and dedicated reliable internet access that's uniquely yours and always there when you need it.

  • check

    No hidden fees

  • check

    No introductory pricing

  • check

    No data caps

  • check

    No annual contracts

Call us 855-947-1999
Switch to the brightside
Two people talking
Support
From our installation technicians to support teams, we're committed to providing the very best experience for you.
Laptop with Wifi Symbol
Reliability
We're bringing you a dependable WiFi experience. Plus, we're building a new Brightspeed Fiber network with ultrafast speed.
Snapping Fingers
Simplicity
We're all for straightforward bills, easy-to-understand plans, and internet that just works.
Call to start today
855-947-1999

Want to know more?

Why is fiber-optic technology so much better? Arrow Arrow
Fiber-optic technology set a new standard for broadband services in America, and has been deployed in markets across the country for the past 15 years or so. Brightspeed's smart network will be built using the latest version of that standard. Fiber optics' secret sauce, unmatched by competing technologies, has always been the capability to deliver upstream speeds (speeds when sending information from the home or business, like during a video conference) as fast as downstream speeds (speeds coming to the home or business). It's interactive and two-way fast, just like life!

We're more than just a technology company. We want people and businesses to experience simplicity, reliability, and choice when they do business with Brightspeed, and to trust us to successfully handle their most important connections.
How does Standard Installation work? Arrow Arrow
How do I determine if my order is eligible for Standard Install?
During the order process, Brightspeed agents will assist you in choosing whether Tech Install or Standard Install is the best option for you.

What is the difference between Tech Install and Standard Install?
With a Tech Install, a technician is scheduled to come inside the home, install the modem/router, and complete the outside connection work.
With Standard Install, the customer is responsible for installing the modem/router. The technician will complete outside connection work.

What does the Standard Install fee cover?
Most Standard Installs require a technician to be dispatched into the field to activate the service. The Standard Self-Install fee covers the cost of the technician to complete the outside connection work. The technician will not be required to enter the customer's home to complete activation.

What happens if I have trouble installing the service myself?
If you experience issues while installing the service, you can call Brightspeed tech support at 1-833-692-7773 or visit brightspeed.com/getfaster for assistance. If tech support is unable to resolve the issue, a technician will be dispatched at no additional cost.
Why is Brightspeed important to me? Arrow Arrow
As more and more of our country's commerce, workforce norms, education systems, health care platforms, and entertainment choices gravitate online, the need for faster, more reliable internet access is imperative.

Technology is the key to our digital future, and we believe all current and prospective customers should have access to the best Internet service possible, whether they are connected to our legacy copper network or our new fiber platform. We are fierce advocates for more accessible, inclusive, and high-quality internet, and believe that doing so promotes equity in the communities we serve.

We are taking a bold view of this opportunity and are confident in our ability to deliver. We plan to build fiber to up to 3 million locations over the next 5 years.
Where is Brightspeed's headquarters? Arrow Arrow
We are thrilled to call Charlotte, North Carolina, our hometown, and are excited to join the Queen City's vibrant community.
back arrow

Back

Great! What speed fits your household?

Step 2 of 4

What do you use the internet primarily for?

Step 2 of 4

What do you need help with?

Step 2 of 4

Are you interested in bundling
voice services?

Step 3 of 4

Let's get you to our best high-
speed internet plans

Please enter your full name.
Please enter a valid phone.
Please enter a valid zip.
Please enter your email.

By clicking "See my deals" above, I consent to receive from BrightSpeed and any party on its behalf at any time e-mails, telemarketing calls using an autodialer, artificial voices or pre-recordings and SMS text messages, which could result in wireless charges, at the number provided above. I understand that consent is not a condition of purchase. I also agree to the Terms and Conditions and Privacy Policy, which are also linked at the bottom of this page.

Step 4 of 4 | Skip this step
Shop for an internet speed that can keep up with you:
  • Speeds up to 940mbps
  • No annual contract
  • 24/7 Technical support
Call to learn more
855-947-1999
Shop for an internet speed that can keep up with you:
  • Connect multiple devices simultaneously
  • Get more done online
  • Play online video games
  • Back up all your files
Call to learn more
855-947-1999
Brightspeed Voice

Stay in touch with your family, friends, and business using Brightspeed Voice.

  • Unlimited nationwide calling
  • Caller ID, three-way calling, and voicemail
  • Exceptional call quality
Call to learn more
855-947-1999
Total Home Tech
Support

Add dedicated support from home tech experts for only $10/mo‡.

  • Live tech support
  • Education for connected devices such as tablets, laptops, and printers
  • Help for setup and troubleshooting
Call to learn more
855-947-1999

‡Available to new and existing Brightspeed Fiber customers. Advertised price is per month and appears on your monthly statement along with any applicable taxes. Total Home Tech Support does not provide repair service or device protection. Cancel any time without a penalty. See details

×

Offer details

3 Months Free: Limited time offer; subject to change. Select fiber plans are eligible to receive 3 free months via a bill credit for month 1 and a reward card equal to the monthly recurring charge for the fiber plan for months 6 and 12. Redemption is required. Must remain active and in good standing on qualifying fiber plan to receive card benefits. Changing fiber plans may impact the amount of reward card issued. Reward Card: Will receive redemption instruction email up to 72 hours after your bill cycle date in months 6 and 12. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Can be used where Debit Mastercard is accepted online, for phone/mail orders, or in stores that accept mobile wallet. Valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
×

Offer details

Limited time offer; subject to change. While Supplies last. Requires purchase of qualifying Brightspeed Fiber plans in select areas. Must provide valid email and be in good standing. Will receive redemption instruction email 60 days after installation. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Can be used where Debit Mastercard is accepted online, for phone/mail orders, or in stores that accept mobile wallet. Valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.
×

Total Home Tech Support

Available to new and existing Brightspeed Fiber customers. Advertised price is per month and appears on your monthly statement along with any applicable taxes. Total Home Tech Support does not provide repair service or device protection. Total Home Tech Support is $10/month. Coverage is optional. You can cancel at any time without a penalty. Terms and Conditions which contain a binding arbitration provision apply, and can be found here.
×

Offer details

$20/mo bill credit x 6mo: Limited time offer; subject to change. Requires purchase of qualifying Brightspeed Fiber internet service in select areas. Promotional price offered through bill credit for new Brightspeed customers only. Bill credit of: $20/month over first 6 months; Standard rates apply after promotion period.