Brightspeed

Fast speeds for all
your needs.

200 Mbps

Great for browsing the web, social media, and viewing HD video.

Only $29/mo³ for 6 months

Connect up to 10 devices

$0 Router fee

Call to learn more

855-947-1999

³Std $49/mo rate applies after month 6.
Autopay required.

Fastest Speed

2 Gig Fiber

Effortless streaming, gaming, and video calling all at once.

Connect 40+ devices

$0 Router fee

$200 Reward card¹

$240 streaming credit²

Call to learn more

855-947-1999

Ltd avail/areas. Req. 2 Gig capable equipment.

1 Gig Fiber

Our most popular plan for working from home and multi-player gaming.

Connect 20+ devices

$0 Router fee

$100 Reward card¹

$120 streaming credit²

Call to learn more

855-947-1999

Speeds up to 940 Mbps

500 Mbps

Ideal for 4k video streaming, online gaming, and working from home.

Connect up to 20 devices

$0 Router fee

Call to learn more

855-947-1999

Limited availability/areas
¹Ltd time offer; qualifying, new fiber customers only. Select plans only. While supplies last. Allow up to 14 weeks. Card issued by Pathward®, N.A., Member FDIC. Card terms and exp apply. Restrictions apply See details
²Fulfilled via $20/mo bill credit at install then monthly. Ltd avail/areas. Ltd time offer; subj to change. While supplies last. Qualifying fiber customers. MyBundle required for redemption. Restrictions apply. See details
³Ltd avail/areas. Ltd time offer; qualifying, new Brightspeed customers only. Subj to change. Promotion offered through bill credit. Std rates apply after promotion period.

More than internet. This is Brightspeed Fiber Internet.

Enjoy connectivity in every room of your home and dedicated reliable internet access that's uniquely yours and always there when you need it.

No hidden fees

No introductory pricing

No data caps

No annual contracts

Call us 855-947-1999

Support

From our installation technicians to support teams, we're committed to providing the very best experience for you.

Reliability

We're bringing you a dependable WiFi experience. Plus, we're building a new Brightspeed Fiber network with ultrafast speed.

Simplicity

We're all for straightforward bills, easy-to-understand plans, and internet that just works.

Call to start today
855-947-1999

Want to know more?

Why is fiber-optic technology so much better?

Fiber-optic technology set a new standard for broadband services in America, and has been deployed in markets across the country for the past 15 years or so. Brightspeed's smart network will be built using the latest version of that standard. Fiber optics' secret sauce, unmatched by competing technologies, has always been the capability to deliver upstream speeds (speeds when sending information from the home or business, like during a video conference) as fast as downstream speeds (speeds coming to the home or business). It's interactive and two-way fast, just like life!

We're more than just a technology company. We want people and businesses to experience simplicity, reliability, and choice when they do business with Brightspeed, and to trust us to successfully handle their most important connections.

How does Standard Installation work?

How do I determine if my order is eligible for Standard Install?
During the order process, Brightspeed agents will assist you in choosing whether Tech Install or Standard Install is the best option for you.

What is the difference between Tech Install and Standard Install?
With a Tech Install, a technician is scheduled to come inside the home, install the modem/router, and complete the outside connection work.
With Standard Install, the customer is responsible for installing the modem/router. The technician will complete outside connection work.

What does the Standard Install fee cover?
Most Standard Installs require a technician to be dispatched into the field to activate the service. The Standard Self-Install fee covers the cost of the technician to complete the outside connection work. The technician will not be required to enter the customer's home to complete activation.

What happens if I have trouble installing the service myself?
If you experience issues while installing the service, you can call Brightspeed tech support at 1-833-692-7773 or visit brightspeed.com/getfaster for assistance. If tech support is unable to resolve the issue, a technician will be dispatched at no additional cost.

Why is Brightspeed important to me?

As more and more of our country's commerce, workforce norms, education systems, health care platforms, and entertainment choices gravitate online, the need for faster, more reliable internet access is imperative.

Technology is the key to our digital future, and we believe all current and prospective customers should have access to the best Internet service possible, whether they are connected to our legacy copper network or our new fiber platform. We are fierce advocates for more accessible, inclusive, and high-quality internet, and believe that doing so promotes equity in the communities we serve.

We are taking a bold view of this opportunity and are confident in our ability to deliver. We plan to build fiber to up to 3 million locations over the next 5 years.

Where is Brightspeed's headquarters?

We are thrilled to call Charlotte, North Carolina, our hometown, and are excited to join the Queen City's vibrant community.